Terms of trade at RØMØ-TØNDER TOURIST ASSOCIATION Webshop

NB. it is important to be aware that these conditions apply to products sold directly by the Romo-barrels tourist association.
When purchasing products sold through actors on the webshop, please read the terms and conditions for this, which can be found further down the page.

General information

RØMØ-TUNNDER TOURIST ASSOCIATION
Juvrevej 6
6792 Romo
CVR no .: 13947112
Telephone: 74755130
e-mail: 

Prices

With RØMØ-TUNNDER TOURIST ASSOCIATION we make reservations for any errors in our stated prices. Furthermore, we reserve the right to change prices without prior consent. Reservations are made for sold out items.

Payment

RØMØ-TUNNDER TOURIST ASSOCIATION receives payment with VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, Bank transfer. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out / discontinued items.

Delivery

RØMØ-TUNNDER TOURIST ASSOCIATION endeavors to dispatch order entered before 1 p.m. 15 the same day, orders are then shipped the following working day.
We ship to all of Denmark. Shipping prices from DKK 40 Goods will be delivered at the delivery address stated on the order.
Your goods are shipped with Danish Freightmen or Coolruner.
NOTE: If there is no space at the delivery point, the package will be moved to the nearest delivery point, which you will be notified. If problems arise, contact customer service.
Goods are delivered every weekday. Your item will be delivered 1-3 business days after ordering.
Special delivery terms apply to certain items. The conditions will be stated specifically prior to the purchase of these goods.

warranty

A 2-year warranty is granted under the Purchase Act. Our right of complaint applies to defects in material and / or fabrication. You can get the item repaired, exchanged, money returned or discounted depending on the specific situation. The complaint does not apply to errors or damage caused by incorrect handling of the product / service. You must advertise in "reasonable time" after you discover the defect / error. RØMØ-TUNNDER TOURIST ASSOCIATION will cover return costs to a reasonable extent.

When returning, complaining and using the right of withdrawal, send to:
RØMØ-TUNNDER TOURIST ASSOCIATION
Juvrevej 6
6792 Romo
No shipments are received per. COD.

Reimbursement

In the case of a refund, please provide bank details in the form of account number and account number so that the agreed amount can be transferred. This information can be disclosed without risk by mail or other electronic form as it is not sensitive information and will only be used for our refund.

Cancellation 

14 days full return policy is given for goods purchased in our webshop.

The period is counted from that day;
- Where you receive the order.
- Gets the last item in physical possession when it comes to an agreement on several different goods, ordered in one order, but delivered individually or by several rounds.
- Gets the last lot, or last part in physical possession, when it comes to the agreement of delivery of goods consisting of several lots / parts.
- The first item in physical possession in the case of regular delivery of goods over a specified period.
You must bear the return costs yourself.

Cancellation must be reported to us within 14 days of purchase and from the cancellation you must return within 14 days after the shipment. The notification must be given per. mail at . In the message, you must clearly state that you wish to exercise your right of withdrawal. If you would like to return the item to us, please fill in the enclosed Return Form and send the item to:
RØMØ-TUNNDER TOURIST ASSOCIATION
Juvrevej 6
6792 Romo

You cannot regret simply by refusing to receive the item without giving clear notice at the same time.

Goods except the right of withdrawal

The following types of goods are not included in the right of withdrawal:
- Products that are manufactured to the consumer's specifications or have a distinct personal touch.
- Sealed goods which, for health or hygiene reasons, are not suitable for return and where the seal is broken after delivery.
- Goods which, due to their nature, are inextricably mixed with others upon delivery.
- Items where the seal is broken.
- Non-financial services rendered if the provision of the service commences with the consumer's prior express consent and acknowledgment that the right of withdrawal will cease when the service is fully completed.
- Delivery of digital content that is not delivered on a physical medium, if the performance has commenced with the consumer's prior express consent and acknowledgment thereof, thereby losing his right of withdrawal.
- Newspapers, magazines or magazines, however, with the exception of subscription agreements for such publications.
- Agreements concluded at public auction.
- Items that deteriorate or become obsolete quickly.

Return

You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs of return. Upon return, you are responsible for ensuring that the item is properly wrapped. You must attach a copy of the order confirmation. The expedition goes faster if you also fill in and attach our Cancellation Form.
You bear the risk of the goods from the time of delivery of the goods and until we have received the return.
We do not receive parcels sent by mail. COD.

Condition of return upon return

You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, properties and manner of operation of the product. In other words, you can try the item as if you tried it at a physical store.

If the item is tried in addition to that described above, it is considered used. Which means that when you cancel the purchase, you will only receive part or none of the purchase amount, depending on the merchandise value at the time of receipt - of the return. Therefore, in order to receive the full purchase price return, you must try the item without actually using it.

Refund

If you cancel your purchase, you will of course receive the amount you paid back to us.
In the event of a impairment for which you are liable, this amount is deducted.
By using the right of cancellation, all payments received from you, including delivery costs (excluding any additional costs arising from your choice of delivery other than the cheapest form of standard delivery we offer), will be refunded, without undue delay and no later than 14 days from the date, where we have received notice of your decision to use the right of withdrawal. Repayment will be made with the same payment method that you used in the original transaction, unless you have explicitly agreed otherwise.
We can withhold the amount refund until we have received the item, unless you have provided documentation before returning it.

Alcohol

Acc. Under Danish law, the person must be at least 18 years of age to purchase alcohol over 16,50%. For the purchase of alcohol under 16,50%, the person must be 16 years of age.
We reserve the right to ask for valid photo ID as age documentation in case of doubt.

Privacy Policy

In order for you to enter into an agreement with us and shop on romo-tonder.dk, we need the following information about you:

Name
Address
Phone number
Email address
Information about what you bought

We process your personal information for the purpose of delivering the goods to you and to process inquiries regarding your purchase. Processing takes place in accordance with the rules of our Privacy Policy RØMØ-TUNNDER TOURIST ASSOCIATION. Here you can read more about how your information is processed, when it is deleted and what rights you have as registered.

Complaints - overview and links:

If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:
The Competition and Consumer Agency's Center for Complaints
Carl Jacobsens Road 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer domiciled in another EU country, you can state your complaint in the EU Commission's online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you make a complaint here, please provide our E-mail address: 

Terms of purchase from players

These conditions (Conditions) applies to your use of Romo-tonder.dk, as well as trading via Visit Rømø Tønder (APP). References to the “website” include www.romo-tonder.dk or other websites, services, software, applications or media, controlled by the Rømø Tønder tourist association. Your use of the romo-tonder.dk website or app confirms your acceptance of these Terms of Trade. By using the Website, you confirm that you are 18 years of age or older, or have legal parental or guardian consent to your use.

If you are unable to accept these Terms and Conditions, do not use the website or app.

When purchasing products from players:

By purchasing products from players you agree to their individual trading conditions. Each product clearly states who is the distributor of the product.

Here are some of our players' trading conditions:

  1. https://www.sortsafari.dk/sider/1028978587533743
  2.  

What Rømø Tønder offers

Romo-tonder.dk offers the following services through our website and apps:

1) The opportunity to book or book products / experiences etc. from both Rømø Tønder tourist liner and players.

2) The ability to read reviews about products belonging to actors.

3) The opportunity to submit your own reviews of your experience with products and bookings etc.

 

Limitation of liability

As far as possible under applicable law, Romo-tonder.dk's liability in relation to losses to you in connection with these terms of trade is limited to the full value of the transaction you made through Romo-tonder.dk. Romo-tonder.dk cannot be held responsible for any subsequent loss, damage or indirect loss arising from your use of our service, website or apps.

Romo-tonder.dk cannot be held responsible for photographic or typographical errors in connection with details or descriptions of specific Participating Actors. Romo-tonder.dk assumes no responsibility for the quality of products and bookings provided by participating players.

Content on our website and apps

Romo-tonder.dk website and apps may include content or links to 3rd party or 3rd party websites.

Romo-tonder.dk has not verified the accuracy of the content provided by third parties and is published on its website or apps. Romo-tonder.dk makes no guarantees in connection with information provided by third parties or hosted on third party websites.

Although we hope with all our food hearts that you have a good experience ordering food and drink through our website and apps, we cannot guarantee food or drink provided by Participating Actors is safe or suitable for consumption. This is solely the responsibility of the Participating Actors.

By accepting these Terms of Trade, you waive Romo-tonder.dk for any and all liability arising as a result of your use of third party information or your use of a third party website. The same applies to the consumption of food or drink by a Participating Actor.

Registration and accounts

In order to avail our online ordering service and the features made available through our website and apps, it is necessary that you register with us, thus opening a customer account. This is so that we can offer you easy access to view your order, your previous orders, as well as edit your personal preferences.

Romo-tonder.dk reserves the right to reject a new registration or to cancel an existing registration at any time.

In order to register, it is necessary that you provide personal information, which includes your name, delivery address, contact information, payment information and more. Our data processing policy describes how we handle this personal information.

Once you register with us, you will either be asked to create a self-selected password, or receive an auto-generated password for your account.

It is your responsibility to keep your password private and confidential, and to immediately notify us if you suspect any unauthorized use of your email address or password. You agree that if you disclose your password to any person, they have permission to book on your behalf via Romo-tonder.dk.

Submitting information to our website and apps

Romo-tonder.dk allows users, now or in the future, to submit text, images and videos via the website and apps (user Content). All submitted material, received through the website, apps or social media, becomes Romo-tonder.dk property upon receipt. Romo-tonder.dk reserves the right not to publish user content on the website or in apps.

You agree that Romo-tonder.dk may publish your name and user content on the website, social media or other media controlled by Romo-tonder.dk. You also agree that Romo-tonder.dk does not recommend any specific user content, and that all responsibility for content you submit to Romo-tonder.dk rests with you.

rights

All content on the website and in apps, including text, scripts, images, flash files, graphics, sound, music, videos, interactive features and the like, but with the exception of third party trademarks and logos, is owned or licensed to Romo-tonder.dk. The use of this content is subject to copyright and other intellectual property rights under Danish law.

You may not, and shall not attempt to, obtain any right to any of the content described. You agree not to use, copy or distribute any of this content.

You are allowed to download and display the content from the website or in apps on a computer screen (including any mobile or tablet device), store this content in electronic form on a private disk (but not devices connected to a network), or print a copy the content for your own private, non-commercial use, as long as you do not change the original content.

Romo-tonder.dk reserves all rights not expressly stated in these terms and conditions.

Changes to these conditions

Romo-tonder.dk may, when we deem it appropriate, add or otherwise adjust these terms and conditions. Romo-tonder.dk recommends that you read the terms of trade thoroughly every time you visit the website or apps as they may affect your rights.

Value codes, discounts and promotions

Romo-tonder.dk may from time to time choose to offer value codes, gift cards and discounts to its registered customers. These offers can be distributed free of charge or at a value.

Value codes, discounts or gift cards offered through the website, apps or other media, cannot be redeemed for cash at Romo-tonder.dk, or used after their respective expiration date.

Romo-tonder.dk has no obligation to redeem any value codes, discounts or gift cards if Romo-tonder.dk considers these to have been altered or forged.

When using a discount code, the entire amount must be used at once. Any excess discount is waived. Only one discount code can be used per order.

If you want to order for more than the amount a discount code reads, just pay the difference. You can pay by card (Dankort, VISA, MasterCard or VISA Electron).

dispute resolution bodies

In cases of dispute, either between us or a participating player and a consumer, we will always encourage our customer service to try to resolve the dispute. They have the best tools for that kind.

Should you, as a consumer, not wish to be in direct contact with the parties, the EU will make available a central body for such (Art. 14 section 1 ODR Regulation EU 524/2013). You can find their website and complaint form here.

In general

These terms of trade are governed by the laws of Denmark and must be interpreted accordingly. Any dispute between you and Romo-tonder.dk must be settled by the exclusive jurisdiction of the Danish courts.

These terms of trade, together with Romo-tonder.dk Policy for Data Processing and other publicly available legal texts at Romo-tonder.dk, constitute the full agreement between you and Romo-tonder.dk regarding the Website and its services.

Rømø Tønder Turistforening has the operational responsibility for Romo-tonder.dk and other booking platforms run under the same name. For example, mobile applications. if you have any questions about orders you are always welcome to contact us

Romo-tonder.dk cannot be held liable for breach of our obligations in these terms of trade if we are prevented or held from complying with our obligations due to a reason beyond our control. This includes fire, lightning, flooding, extreme weather, strike, lock-out, war, civil unrest, telecommunications failures or computer systems.

 

 

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